At AZFCU, the ratio of employees to members served is unfavorable and shows mismanagement.

As AZ FCU has intentionally run off members, instead of serving them, the number of full-time equivalent employees has not dropped enough in relation to the number of members being served.  When you have far fewer members to serve, you should need far fewer employees to serve them.  This shows that AZ FCU is not being managed well, in addition to the other terrible metrics.

AZ FCU full time equivalent employees to members per employee

AZ FCU full time equivalent employees to members per employee

Fiscal Year ending FT Equivalent Employees Members per Employee
2007 619 358
2008 623 361
2009 501 413
2010 418 445
2011 388 443
2012 363 446
2013 439 308
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About Arizona Federal Credit Union Members United

Arizona Federal Credit Union Members United is a group of over 100 members and former members who care about our credit union being run fairly. The leadership of the credit union has failed to represent us properly by enacting a new and unnecessary, unavoidable, unconscionable, $3 monthly membership fee that we did not want. The members did not ask for this. Before implementing such a counter-productive fee, the proposal should have been put up for a vote to all the members to decide, so the will of the people is followed. The member-owners of Arizona FCU should not be taxed $3 monthly, simply for being a member. We want all the $3 monthly member fees refunded to all current and past members, the elimination of the fee going forward, and the elimination of the $25 rejoining fee. We are against any financial institution charging an unavoidable ongoing membership fee, simply for being a member. This is the wrong approach. Members and customers should be valued, not punished. We want to see Arizona FCU succeed, not fail. Imposing unfair policies that are detrimental to the long-run success of the credit union and detrimental to society should be abolished.
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